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To Be or Not To Be A Cartel
By Evelyn Iritani and
TIMES STAFF WRITERS
Big business is already a booming, pervasive global force, fueled
by massive capital flows and ever more sophisticated technology.
Hollywood's "Titanic" has broken box office records
domestically and overseas. U.S. pension firms manage retirement
funds for Japanese conglomerates. And Indian engineers in Bangalore
design new software for Silicon Valley. The main change now,
amid the Daimler-Chrysler international mega-deal, is that the
stakes and hazards are getting bigger. And this trend toward
global mergers is expected to accelerate because of the hunger
among cash-rich U.S. and European businesses for new markets and
the development of technology that helps giant companies operate
nearly seamlessly across borders.
"The time is really ripe here," said Byron Auguste,
a senior manager at McKinsey & Co., a global consulting firm,
adding that the planned Daimler-Chrysler merger "could not
possibly have worked 10 years ago. This is a milestone of how
far our ability to globalize companies has come." This transformation,
however, poses complicated challenges not only for the executives
running multinational businesses but also for national policymakers.
They are re-thinking their ideas of national economic security
and revising anti-trust policies, tax regulations and training
programs to prepare workers for the next century. For ordinary
Americans, the implications of globalization appear huge: U.S.
professionals, such as engineers and computer specialists, will
enjoy increased opportunities abroad but also feel stepped up
competitive pressures from talented foreigners willing to work
for less. Automation and technological advances will leave the
poorest, and least skilled, American workers even further behind.
U.S. CORPORATIONS MOVE OPERATIONS OVERSEAS
A recent McKinsey & Co. study showed that 10% to 15% of the
U.S. gross domestic product involved services that could be transferred
overseas, thanks to advances in computers and telecommunications.
Already, workers in Ireland are managing funds for American insurance
firms. And the Philippines has become a major animation center
for Hollywood studios. While blue-collar factory workers have
lost jobs for decades to lower-cost foreign operations, "U.S.
knowledge workers are going to get exposed to competition in ways
they really haven't before," explained Auguste, who conducted
the survey.
Yet the subdued reaction in Detroit this week to Daimler-Benz's
acquisition of Chrysler, the nation's No. 3 auto maker, seems
to reflect a growing public acceptance that the "border-less
world" championed by Japanese management guru Kenichi Ohmae
is increasingly the world we live in. It is a world in which
goods, ideas and capital move across national borders with ease.
It's a far cry from a decade ago, when the purchase of such trophy
real estate as Rockefeller Center in New York, and California's
Pebble Beach by wealthy Japanese investors ignited a heated national
debate over the "selling of America" and Japanese economic
imperialism.
While those concerns reflected widespread fears about the decline
of American economic preeminence, it also demonstrated an uneasiness
among Americans more comfortable with the cultures of Europe than
the rising nations of Asia. "When we were worried about
foreigners buying up America in the 1980s and early 1990s, that
really was fear of the Japanese," said Robert Litan, director
of economic studies at the Brookings Institution think-tank in
Washington and co-author of the recent book "Globaphobia."
"We're on top of the world right now. Our economy is the
strongest it's been in a generation, so there's a lot less fear
of foreigners," Litan said. Buoyed by America's economic
dynamism and a stock market that keeps defying the laws of gravity,
U.S. multinationals are well positioned to take advantage of the
emerging markets. That is particularly true now that Asia's economic
tigers are licking their wounds - crippled by a devastating round
of currency and stock market crashes - and European leaders are
distracted by their effort to introduce a common currency, the
euro, to bind themselves into an even closer monetary union.
Rosabeth Moss Kanter, a Harvard Business School professor and
expert on globalization, noted that American management techniques
are being adopted widely, U.S. universities are training executives
from around the world and English is the language of international
commerce. (Ironically, about one half of the American people
are either completely illiterate, or cannot read beyond the 8th
grade level. WFI Editor) Last week, a group of
USC professors became the first Americans to lecture at a leadership
school run by the Chinese Communist Party's Central Committee.
Their topics: Western economics and privatization.
"Our influence is very great. And in some industries going
global fast, like telecommunications, our industries dominate
in powerful and dramatic ways," Kanter said. This is no
time for Americans to be overconfident, however, because many
European and Asian companies are hard at work developing strongholds
far from home. Swiss-based Nestle, a $60-billion food company,
dwarfs its competitors in Asia. And Germany's Volkswagen holds
a commanding 52% share of the fast-growing China market with its
Santana sedan. (VW also amazed the world when it successfully
purchased Rolls Royce for about $700 million. WFI Editor)
BARBIE GOES GLOBAL
Companies such as Mattel, Inc. are scrambling to readjust. In
1996, the giant toy-maker began an aggressive review of its global
operations and hired the Boston Consulting Group to come up with
a program to help the company compete outside its home turf.
Sixty-five percent of Mattel's revenue comes from the United States,
home of just 3% of the world's children. Within five years, Mattel
Chief Executive Officer Jill Barad wants the company to do at
least half of its business outside the U.S. A look at Barbie,
the firm's hottest commodity, gives an idea of why firms are furiously
going after foreign consumers. In the United States, the company
sells four dolls per child, a number that drops to two in Europe
and one in Japan. Mattel thinks it can sell an additional $2
billion worth of Barbies.
Numbers tell part of the global story: Exports and imports together
accounted for 25% of U.S. gross domestic product in 1997, up from
9% in 1960. By 2000, more than 16 million U.S. jobs are expected
to be tied to exports alone. But equally dramatic, and far less
visible, is the degree of foreign investment in the U.S. economy,
from Middle East investment in Beverly Hills real estate to Chinese
purchases of U.S. Treasury bonds to foreign acquisitions of U.S.
household names such as Firestone tires and American President
Lines.
FOREIGN GOODS COMMONPLACE IN U.S.
For American consumers, goods made by companies headquartered
overseas are so commonplace that they no longer seem foreign.
When Kanter conducted focus group surveys with ordinary Americans
around the country for her 1995 book, "World Class,"
she asked them what they considered the nation's best products.
Among the answers she received: Sony Walkman (Japan), Wilson
tennis balls (Finland) and Michelin tires (France). As these
trends accelerate, the U.S. government increasingly finds itself
caught between those who benefit from globalization and those
who believe it accelerates the loss of high-paying jobs and erodes
America's economic sovereignty. Likewise, many individual Americans
remain ambivalent.
"People are very comfortable buying foreign products in a
way that wasn't true a generation ago. But I don't think the
public is reconciled to the idea of companies that have no national
identity or loyalties," said Guy Molyneux, a pollster with
Peter D. Hart Research Associates. The Clinton administration
was reminded of the nation's conflicted interests two years ago
when it threatened to impose a high tax on imported Japanese luxury
cars after talks over U.S. access to the Japanese auto market
broke down. The U.S. government backed off after a firestorm
of protests from some of the 402,000 Americans whose jobs are
directly tied to the Japanese automobile industry, including Honda
workers in Ohio and Nissan dealers in Long Beach.
Fears remain about the threat globalism poses to issues important
to Americans, such as environmental and food safety and worker
rights. Labor activists and environmentalists unhappy over the
North American Free Trade Agreement mounted a successful campaign
last year to defeat President Clinton's bid to get fast-track
negotiating authority from Congress to simplify trade agreements.
(Of course, this is probably just a temporary setback, on account
of the fact that the Republicans control the Congress; if a Republican
is elected later on, you can bet your bottom dollar the presidency
will acquire this fast-track negotiating authority. WFI
Editor) Labor officials say low-wage foreign competition
has robbed this country of high-paying jobs while holding down
the paychecks of other workers.
GLOBALIZATION TREND PORTRAYED AS "NEUTRAL"
Still, the joint ventures, direct investments and mergers that
all are part of globalization are neither good nor bad by themselves,
said Ron Blackwell, director of corporate affairs for the national
AFL-CIO. Blackwell said that if global businesses "meet
their competition with quality products and customer service and
continuing innovation, and meet the cost competition with increased
productivity
it can be good for everybody."
But Lori Wallach, a trade specialist for Public Citizen, Ralph
Nader's consumer watchdog group, called the rush to globalization
a recipe for disaster in which the "breaking down of borders
and laws" results in a "race to the bottom for wages."
Even aside from these broad public policy concerns, corporate
executives find their jobs complicated by the challenges of conducting
business overseas. General Motors made a legendary slip-up when
it tried to sell its Chevrolet Nova in Latin America without changing
the car's name for Spanish-speaking consumers. In Spanish, "no
va" means "doesn't go."
In response, many successful multinationals have decentralized
control of their companies so that on-site or nearby managers
can respond to localized consumer tastes and regional operational
issues. Still, decentralization can mean frustration too. The
late Coca-Cola chairman Roberto C. Goizueta, a master of global
business, once was reduced to pleading with bottlers and distributors
at a company conference in Mexico to "please paint your trucks
red." Yet executives such as Chuck Miller, chairman of Pasadena-based
Avery Dennison Corp., remain enthusiastic about globalization.
Five years ago, his firm, which has 80 office supply and labeling
operations in 38 countries, launched an aggressive program to
ride the coattails of its top customers overseas. It's been an exciting and profitable ride. Proctor & Gamble recently announced it will use Avery for labels on all its products throughout Europe. (Proctor & Gamble also uses prison labor in the United States. WFI Editor) Boston-based Gillette Co., the world's leading razor company, is distributing throughout South America a line of specialized Duracell batteries carrying Avery labels. Avery recently built a factory in Europe to produce labels for Duracell batteries and is now considering building a new manufacturing facility in China. In just three years, the Duracell label line has mushroomed into an $80-million business. "Wal-Mart, Staples, Office Depot, these companies are thinking and acting globally," Miller said. "When Wal-Mart moves to Mexico to open 50 new stores, we are right with them." SOURCE: By Evelyn Iritani and Stuart Silverstein; Thomas S. Mulligan, in New York, contributed to this story. Reprinted from the 10 May, 1998, issue of the Los Angeles Times, Orange County Edition. Excerpted in the public service of the national interest of the American people. |
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